Monday to Friday: 9H - 20H
Weekend and Public Holidays: 9H - 18H
* Call to national fixed network
+351 213 007 009 *
Extra Discount
up to 15% on Accommodation
Register now and book with exclusive discount for
for direct bookings
on our website and
by telephone
accumulate points
to exchange for
overnight stays


The loyalty programme of NAU Hotels & Resorts assures you exclusive advantages, with the best conditions to book your stay in all our hotels — in Lisbon and Algarve.

As a myNAUmoments member you can use your card all year round without restrictions, giving you access to the best conditions, advantages and exclusive promotions.
Three types of card are offered, designed specifically for you and all the moments that you will want to repeat in our company.
Make the most of the opportunity and subscribe now!

What are the advantages?
- The subscription to your myNAUmoments card is totally free of charge
- Discounts on our best price for accommodation at all NAU Hotels & Resorts
- Accumulation of points when booking accommodation and using the restaurants and spas
- The card can be used during the entire year and the points are not restricted by dates
- Access to campaigns and exclusive promotions for members attribution of bonus points
- Sending of information and balance of points via e-mail
- Reserved area on the NAU Hotels & Resorts website with exclusive access for members

How do the points work?
It´s very simple, accumulate and exchange points when booking nights directly on our website or through our Booking Centre.
For every €1 (one euro) spent at our hotels in Accommodation or €2 (two euros) in Restaurant or Spa you receive 1 (one) point in your account. The points last for 2 years.
Whenever your total purchase value is greater than the value defined for the membership level your level will automatically be upgraded and you will receive your respective conditions. (see table below).

How to join?
You can join easily and quickly on this website, by clicking the JOIN button and completing the subscription form. You will immediately receive an e-mail with the data to activate your myNAUmoments card.

You can also join by asking for the subscription form at the reception of any of our hotels.

To consult the Regulations of the myNAUmoments card, click here (PDF).
Become a Member
(natural persons aged more than 18 years old)
> 1.500€
(anual purchases at Nau Hotels)
> 8.000€
(anual purchases at Nau Hotels)
Remain Member
> 1.500€
(anual purchases at Nau Hotels)
> 8.000€
(anual purchases at Nau Hotels)
Duration of the Points
2 years
2 years
2 years
Accumulation of Points in the Booking of Accommodation
1€ = 1Point
1€ = 1Point
1€ = 1Point
Accumulation of Points in Restaurants and Spa
(except Liquid Lounge)
2€ = 1Point
2€ = 1Point
2€ = 1Point
Points conversion
35 points = 1€ of discount *
35 points = 1€ of discount *
35 points = 1€ of discount *
Annuity Free of Charge
Access to Exclusive Promotions
Discount on Accomodation
Discounts on our website Flexible Rate for accommodation in all NAU Hotels & Resorts. Only for direct bookings on our website or reservations office. Not cumulable with other rates or promotions.
5% Discount
10% Discount
15% Discount
Priority in Check-in
Early arrival in room (according to availability)
From 14:00 onwards
From 1200 onwards
Late leaving the room (according to availability)
Up to 14:00
Up to 16:00
Daily bottle of water in the room
Parking free of charge (when applicable)
Electrical charging of vehicles free of charge
Access to Wi-Fi free of charge
Additional discounts NAU (partners to be defined)

* The conversion rate can be upgraded during the year by NAU Hotels & Resorts in specific campaings\special Offers for members